SAP Knowledge Base Article - Preview

2900403 - The Timeline is Active While the Ticket is In Approval Status

Symptom

The timeline functionality is active for the ticket which is In Approval status.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Timeline , Ticket , In Approval , KBA , creating email , field , action , interactions , interactions new button disabled , LOD-CRM-SRP-INT , Ticket Interactions , How To

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