Symptom
Initiate the oData API call for the External ATS to pass the candidate to ONB and open the dashboard and you will not see the Candidate listed here
Environment
Successfactors Onboarding 2.0
Reproducing the Issue
Initiate oData API from External ATS with past start date
Open the dashboard
Candidate will not be listed here
Cause
Incorrect Start Date passed form the oData API
Resolution
For the external ATS candidate must have the Start Date as Current Day + 1 day only, (Means the Future Date Only)
Also for the external ATS flow use the Standard Process form the Out of the box process i Process variant manager only. Custom Process will not work. Ad the business rule should be in place t pick the Process.
Note: Past Date in Start Date field will be supported form the 2005 release
Keywords
Onboarding 2.0, External ATS, oData API , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem