Symptom
Getting the error "The system was unable to read the apprentice or apprentice's job information. Please try again." in apprentice management
The image below came from a demo instance, any resemblance to a live customer data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
When you navigate to Apprentice Management > Search for an employee in the "For Apprentice(s)" search box. > Once you select an Employee you will get this error.
Cause
This is a defect under ECT-128651. Our engineering team will fix this in release 2005. For now customer may ignore the message. Kindly monitor this KBA for further information.
See Also
Keywords
ApprenticeManagement, Jobinformation, Apprentice , KBA , LOD-SF-EC-APM , Apprentice Management , Problem