Symptom
Is there a way to sync the information from the application to the candidate profile that was edited after the application occurred?
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Candidate applies to a job requisition
- As recruiter, edit some fields on the application and click save
- Notice that this information is not synched to the Candidate Profile.
Cause
This is expected behaviour if the user with the Edit Candidate Snapshot permission button is not part of the dynamic group with write permission in the Candidate Profile
Resolution
The system syncs the information from the the Application to the Candidate Profile, when the application is started by the candidate. When the candidate submits the application the information changed or added in the fields that are present in both templates are synched.
This sync only happens in this specific moment, which means that if a change is done, either by the candidate or by the Recruiter using the edit snapshot feature, this will not reflect on the Candidate Profile. Only if this user is also part of a dynamic group with write permission in the Candidate Profile, then the change made in the application snapshot is also copied in the candidate profile. This action is one direction only from the snapshot to the Candidate Profile, as per this section of the Guide: Job Application Button Permission Configuration
See Also
Keywords
edit, candidate, snapshot, sync, profile, application, information, value, from, to , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Product Enhancement