Symptom
Is there a way to sync the information from the application to the candidate profile that was edited after the application ocurred?
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Apply to a job requisition;
- After having applied, edit a value from a field;
- Notice that this information is not synched to the Candidate Profile.
Cause
That is as per design.
Resolution
The system syncs the information from the Candidate Profile to the Application, when the application is started by the candidate. When the candidate submits the application the information changed or added in the fields that are present in both templates in synched.
This sync only happens in this specific moment, which means that if a change is done, either by the candidate or by the Recruiter using the edit snapshot feature, this will not reflect on the Candidate Profile.
Keywords
edit, candidate, snapshot, sync, profile, application, information, value, from, to , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem