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SAP Knowledge Base Article - PreviewSymptom
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
- The destination address field gets filled with additional e-mail addresses
- In some cases, some queue e-mail address is automatically added to the destination address in addition to the original sender
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Environment
SAP Contact Center 7.0
Product
SAP Business Communications Management 5.5 ; SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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