Symptom
When reviewing a workflow no details are showing. It looks a though no field values have changed regardless of permissions.
Environment
SAP SuccessFactors Employee Central
Cause
- Second Workflow Triggered: The blank workflow is a duplicate of a previously approved workflow of the same data.
Or - Second Record Created: A new record was inserted in the portlet for the employee with the same change, which did not trigger a workflow, i.e. inserting a record via Job History.
Resolution
- Second Workflow Triggered: Delete/reject the blank workflow. The workflow has no pending data needing to be approved for change since another workflow was already approved for this data.
- Second Record Created: Review the users history with the inserted record. If the data is correct, there are two options:
- Delete/reject the blank workflow if the data is ok.
Or - If workflow approval history is needed, delete the inserted record in the history and continue with the workflow.
- Delete/reject the blank workflow if the data is ok.
Keywords
sf, success factors, EC, no details, no field change, no value change, work flow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , Problem
Product
SAP SuccessFactors Employee Central all versions
Attachments
Pasted image.png |