SAP Knowledge Base Article - Preview

2901135 - Workflow Rule using Condition with Matches Pattern Does Not Trigger

Symptom

You have a workflow rule which condition uses the Matches Pattern operator, comparing a description field with a text value, however you notice that the workflow rule does not trigger when the text condition is met.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Workflow Rule; Description; Matches Pattern; Description; Condition; Does not Trigger; Not Working; C4C; Service; Ticket; , KBA , LOD-CRM-WKF , Workflow , How To

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