Symptom
- Unable to view case
- Cannot access case in portal
- Unable to close draft case
- Unable to close an old case
- Message indicating my case is archived
- Error trying to retrieve case
- Message trying to open case but it never loads
- Case never opens
-
WARNING: You are trying to access an archived incident. We are currently working on providing you with the data. Please allow us some time to retrieve it.
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Environment
SAP for Me
Keywords
messages , incident warning , support ticket won't open , can't view contents of incident , old cases not available , , KBA , XX-SER-FORME , SAP for Me , Problem
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