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2901165 - WARNING: You are trying to access an archived incident. We are currently working on providing you with the data. Please allow us some time to retrieve it - SAP for Me

Symptom

  • Unable to view case
  • Cannot access case in portal
  • Unable to close draft case
  • Unable to close an old case
  • Message indicating my case is archived
  • Error trying to retrieve case
  • Message trying to open case but it never loads
  • Case never opens
  • WARNING: You are trying to access an archived incident. We are currently working on providing you with the data. Please allow us some time to retrieve it.


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Environment

SAP for Me

Keywords

messages , incident warning , support ticket won't open , can't view contents of incident , old cases not available , , KBA , XX-SER-FORME , SAP for Me , Problem

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