SAP Knowledge Base Article - Public

2901290 - Not Possible to Apply an Enter Key to the Broadcast Messages

Symptom

It is not allowing to have the line/comment in next row using an enter key while maintaining the broadcast message.

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the Broadcast Messages view.
  3. Click on New Broadcast Message and maintain all mandatory fields.
  4. Click on button Save and Open.
  5. Go to the Messages facet and click on Add button.
  6. Select the langage and try maintaining the broadcast message .
  7. Click on ENTER button, so that you can enter the line in next row but it is not possible to have it in next line.

Cause

For the Broadcast message, there is no option to move message to the next line using ENTER key, but messages will remain continuation in same line.

Resolution

The broadcast messages will show in continuation and this is an expected system behavior.

Keywords

Broadcast Messages , KBA , enter key , new line , LOD-CRM-SC-BRO , Broadcast , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions