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2901462 - Error 'Invalid file format: Unable to store PageData as FileType Image File .. Format'

Symptom

  • You are attempting to upload a certain file type (PDF, DOCX, MSG, TIF, etc.) to a OnBase archive server from application function.
  • One of following errors is thrown:

    File format.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

  • The following error can be found in t-code SLG1 or report RSCMST error log:

    Long Text:
    HTTP error: 500 Internal Server Error Invalid file format: Unable to store PageData asFileType Image File Format - Message no. CMS025

    Diagnosis
    Error in accessing via HTTP
    500 Internal Server Error
    Invalid file format: Unable to store PageData asFileType Image File

    Details:
    TEXT HTTP/1.1 500 Internal Server Error
    TEXT cache-control: *
    TEXT content-type: *
    TEXT expires: *
    TEXT server: *
    TEXT set-cookie: *
    TEXT x-errordescription: Invalid file format: Unable to store PageData as FileType Image File Format
    TEXT x-aspnet-version: *
    TEXT x-ua-compatible: *
    TEXT date: *
    TEXT connection: close
    TEXT content-length: *
    TEXT ~remote_addr: *
    TEXT ~uri_scheme_expanded: NONE
    URL *
    V1 500
    V2 Internal Server Error
    V3 Invalid file format: Unable to store PageData as
    V4 FileType Image File Format
    %LOGNUMBER *



    HTTP/1.1 500 Internal Server Error
    cache-control: private
    content-type: text/html
    expires: Thu, 05 Mar 2026 02:24:36 GMT
    x-errordescription: Error code: (-7). Image was not recognized as a format the library can decompress.: Unable to store PageData as FileType Image File  ..
    Format
    set-cookie: ASP.NET_SessionId=ld4nbn22jly4qepk11at0b30; path=/app/251archivelink; secure; HttpOnly; SameSite=Lax
    x-ua-compatible: IE=11
    date: Thu, 05 Mar 2026 02:25:36 GMT
    connection: close
    content-length: 1208
    set-cookie: FB_LB=!LorWqkVCExNg9OxbXwixwiNEUCo87D9kykYdjcK6QTlsLTOujY7R1wu038IhtHvvfoQGjVzusUymWBY=; path=/; Httponly; Secure
    x-robots-tag: noindex
    strict-transport-security: max-age=16070400; includeSubDomains 


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Environment

All R/3 release.

Product

SAP NetWeaver all versions

Keywords

format, PageData, OnBase, view, store, SLG1, can't be created.  , KBA , BC-SRV-KPR-CMS , Content Management Service , Problem

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