2901666 - Error "In the Context of Data Services an Unknown Internal Server Error Occured" When Trying to Perform an OData Call

When fetching an OData call, the OData Explorer is showing the error below:

In the context of Data Services an unknown internal server error occured|Error while parsing an XML stream: 'character data expected'.

SAP Cloud for Customer

Issue can be raised in any objects/collections, take an example of query of Lead Collection:

When fetching the URL: https://<mytenant>/sap/c4c/odata/v1/c4codataapi/LeadCollection, error raised.

There is an issue in error parsing in XML format. Error is related to invalid data present with the response payload.

You need to fix the invalid data in the response payload. In order to find the invalid data, kindly use the skip and top filters to find the erroneous data. You can also refer the KBA to use different methods and filters in OData Service.

Take an example: Using https://<mytenant>/sap/c4c/odata/v1/c4codataapi/LeadCollection?$top=1000 check if the first 1000 records included the invalid data, then using https://<mytenant>/sap/c4c/odata/v1/c4codataapi/LeadCollection?$skip=1000&$top=1000 checking the next 1000 records, and continue.

You can refer to KBA 2330688 and use other methods to located the invalid data based on your business.

2330688 - How to Use Methods And Filters in OData Services

Error, OData, Parsing, XML, stream, Character, Data, Expected, In the context of Data Services an unknown internal server error occurred , KBA , LOD-CRM-INT-API , OData API (C4C Only) , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions