2901695 - Error in Official Rating label - Performance Management

• When Manager is viewing a Completed form where there are only two roles, i.e. E and EH,  the manager sees “Rating by (Manager’s Name)” Label.
• Manager is not in the route map and has not entered any rating. E and EH can see “Official Rating” Label which is correct.

SAP SuccessFactors Performance & Goals

1. Go to Performance Forms Inbox
2. Go to completed folder
3. Open the Form
4. See the wrong label for Official Rating

This is an expected behavior. No matter if manager is in the route map or not, when manager user opens form, the official rating label will be "Rating by {manager name}.

On form, when sect-mode="EZ-Rater", the rating label of official rating will be controlled by value of "FB_UI_SPEED_RATER_OFFICIAL_RATING" and the default value of "split_rating_title_format_no_colon" in the language package.

When employee or other users(EH) open form, it will show as “Official Rating”(controlled by "FB_UI_SPEED_RATER_OFFICIAL_RATING").
When manager opens form, it will show "Rating by {manager name}"(controlled by the default value of "split_rating_title_format_no_colon").

Note:

• The default value of "split_rating_title_format_no_colon" is "\{0\} by \{1\}". You can create custom label for "split_rating_title_format_no_colon". However, the custom value of "split_rating_title_format_no_colon" won't affect the display of official rating label on the form in manager's view since "Rating by {manager name}" is controlled by the default value of "split_rating_title_format_no_colon".
• When you create a custom label for "split_rating_title_format_no_colon" with apostrophe added, you need to type ''' in the upload file to get an apostrophe (') in the customized label output.
  For example, if you want to display "Employee's Rating" for "split_rating_title_format_no_colon, your upload value should be "Employee'''s Rating".

The workaround is to use 3 tier language to replace text instead of changing with rating-label.

Rating Option on the PDF and Print Version of Performance Management Form

Official Rating EZ Rater, EZ rater Officlal Rating, Rating by Manager,split_rating_title_format_no_colon, TEXT_BY_USER, FB_UI_SPEED_RATER_OFFICIAL_RATING , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem