SAP Knowledge Base Article - Public

2901822 - Error loading Database information when running Crystal report based on XML file

Symptom

Error loading Database information when running Crystal report based on XML file after upgrading Crystal For Visual Studio from SP25 to SP26.

Environment

SAP Crystal Reports, version for Visual Studio SP26

Windows 2016 Server

Reproducing the Issue

  1. Upgrade Crystal Reports for Visual Studio to SP26.
  2. Run any Crystal report based on XML database with ADO .Net database connection.
  3. Notice that this error occurs: "Error loading Database information".

Cause

Installation problem of Crystal For visual studio SP26.

Resolution

Repair the installation of Crystal For visual studio SP26.

Keywords

Crystal reports, CR, connection error. , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio