SAP Knowledge Base Article - Public

2901928 - Payment Information Values Deleted - Rehire Wizard


When rehiring a user that has Payment Information values maintained (e.g Account Number) via Rehire Wizard the data is cleared/deleted when the Compensation section intializes.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Employee Central - Payment Information

Reproducing the Issue

  1. Locate an inactive user with Payment Information maintained
  2. Via Rehire Wizard start the rehire process
  3. Note when Compensation section of rehire intializes some Payment Information values are lost


At an Object Level (Payment Information Detail) the fields losing their values have the settting 'Private or Sensitive Information' set as 'Yes'


Currently this is expected behaviour. 

PII fields such as Account Number will not load the previous data during rehire. There is currently an enhancement open with SAP Development Team (ECT-103996) to change this.

There is currently no release date available for this enhancement so please continue to monitor this KBA as it will be updated once a release date for this enhancement becomes available.


Payment, Pay, Bank, Account, Number, Details, Information, PII, private, sensitive, deleted, cleared, clear, rehire, terminated, wizard, detail, removed, ECT-103996 , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem


SAP SuccessFactors Employee Central all versions