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2902127 - Authentication Fails During Logon on Add-In for IBM Lotus Notes

Symptom

You have downloaded and installed the SAP Cloud for Customer Add-In for IBM Lostus Notes.

However, when trying to logon in the system you receive an authentication error or you are not able to connect.

In the logs you can see this error:

[Worker-1305] [Broker:com.sap.sod.ln.shelf.addon.sod.a2x.Broker.authenticate(?:?)] - calling isValidSODUser with request sun.net.www.protocol.https.DelegateHttpsURLConnection:https://myXXXXXX.crm.ondemand.com/sap/byd/cw/ath_basic?saml2=disabled
[Worker-1305] [Broker:com.sap.sod.ln.shelf.addon.sod.a2x.Broker.isValidSODUser(?:?)] - response code 411


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2002

Keywords

IBM Lotus Notes; Add-In; Notes Version , KBA , LOD-CRM-GW-LN , Lotus Notes , How To

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