Symptom
You have downloaded and installed the SAP Cloud for Customer Add-In for IBM Lostus Notes.
However, when trying to logon in the system you receive an authentication error or you are not able to connect.
In the logs you can see this error:
[Worker-1305] [Broker:com.sap.sod.ln.shelf.addon.sod.a2x.Broker.authenticate(?:?)] - calling isValidSODUser with request sun.net.www.protocol.https.DelegateHttpsURLConnection:https://myXXXXXX.crm.ondemand.com/sap/byd/cw/ath_basic?saml2=disabled
[Worker-1305] [Broker:com.sap.sod.ln.shelf.addon.sod.a2x.Broker.isValidSODUser(?:?)] - response code 411
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Environment
SAP Cloud for Customer
Product
Keywords
IBM Lotus Notes; Add-In; Notes Version , KBA , LOD-CRM-GW-LN , Lotus Notes , How To
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