2902166 - SAP Web GUI Read timed out - HTTP Status 504 - An Internal application error occurred.

• Cloud Portal/Launchpad Service is consuming content from a back-end system;
• The backend is taking too much time to respond a request triggered by the Cloud Portal;
• An 504 error can be seen in the browser network traces (F12 - Developer Toolbar)
• The error below can be seen in Browser Console Logs:
  
  <REQUEST_URL> 504 (Gateway Timeout)
  
  
• The error below appears on the screen:
   
  HTTP Status 504 - An Internal application error occurred. Request: <request_identification>

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• SAP Business Technology Platform
• SAP Cloud Foundry Portal Service
• SAP Cloud Foundry Launchpad Service
• SAP Cloud Platform Portal

SAP Build Work Zone, standard edition (SAP NS2) all versions ; SAP Build Work Zone, standard edition all versions ; SAP Business Technology Platform all versions ; SAP Cloud Portal service (SAP NS2) all versions ; SAP Cloud Portal service all versions

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