SAP Knowledge Base Article - Public

2902167 - Employee not found when sending notification or Alert related to work package

Symptom

You could not find a user to whom you want to send a notification or Alert related to work packages

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Project team work center
  2. Go to Work packages view
  3. Choose All work packages
  4. Select one of them
  5. Click on button New and choose notification or Alert
  6. Go to To field  in the drop down you could not find desired employee

Cause

Employee does not have access to work packages view

Resolution

  1. Go to Application user Management work center
  2. Go to business users view
  3. Search for the employee
  4. Select and Click on button Edit and choose Access rights
  5. Go to Work center and view assignment tab
  6. Search and expand work center ID PRO_PROJECTTEAM
  7. Check mark the work center View ID PRO_WORKPACKAGES

Keywords

could not find employee, unable to send notification ,unable to send alert , KBA , SRD-PRO-PTM , Project Team Member , Problem

Product

SAP Business ByDesign all versions