SAP Knowledge Base Article - Public

2902450 - Leads View Missing in Marketing Work Center

Symptom

When selecting Marketing work center, Leads view is not available.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Select Marketing work center
  2. Search for Leads view
  3. Leads view is not available

Cause

Lead Generation is not scoped in Business Configuration.

Therefore, the Leads view is missing.

Resolution

  1. Go to the Business Configuration work center
  2. Go to the Implementation Projects work center view
  3. Click Edit Project Scope
  4. Go to Step 3. Scoping
  5. Expand the scoping element Marketing > Market Development > Lead Generation
  6. Select Lead Generation 
  7. Go to the Confirmation tab and confirm the project

marketing lead.png

See Also

[Enter your See Also here...]

Keywords

marketing leads, activity, scoping, question, business configuration, marketing development , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , Problem

Product

SAP Business ByDesign all versions

Attachments

marketing lead.png