SAP Knowledge Base Article - Public

2902458 - How to Collect Cloud for Customer Windows App Log Files

Symptom

You want to collect the logs of Cloud for Customer Extended App for Windows, but don't want to send the files using E-mail.

Environment

SAP Cloud for Customer Extended Edition

Resolution

You can directly access the log files by accessing the following path on Windows Explorer:

C:\Users\<username>\AppData\Local\Packages\SAPAG.SAPCloudforCustomerextendededitionforWindows_j9d5akq8073h6\LocalState\MetroLogs

Please remind to change the <username> tag according to your Windows user.

Keywords

windows app, log files , KBA , AP-RC-MOB-WIN , SAP Hybris Cloud for Customer Extnd App on Windows , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions