SAP Knowledge Base Article - Public

2902488 - US W4 form is not triggering for Onboarding Process - Onboarding 1.0

Symptom

W4 form has not triggered for US candidates.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Enable the W4 feature for particular process in the superadmin
  2. Process a candidate  and complete the process.
  3. Notice that the W4 form has not triggered

Cause

Go to reference files >forms>SWH form for particular process > check the filter set for the W4 forms being satisfied by the candidate.

Other cause is due to absence of Address Panel where "State" field is captured.

The field is never captured and hence the forms did not trigger.

Resolution

Either have the address panel enabled which holds the key "State" or you can have a State key set at the superadmin side with the blank value at the start of NES Step.

So in the end of NES step you will have the forms generated for the candidate.

Keywords

W4 Forms, PDF Forms, W4, compliance, swh , KBA , LOD-SF-OBD-XBD , Cross Boarding , Problem

Product

SAP SuccessFactors Onboarding all versions