SAP Knowledge Base Article - Public

2902696 - Item cannot be added to Software Collection


Extensibility Objects such as Custom Communication Scenarios and Form Templates are not available to be added to a Software Collection in the Export Software Collections app


  • SAP S/4HANA Cloud
  • Export Software Collection App


The item cannot be added to a collection since it already exists in a collection


  • To determine the collection where the item exists, use the Extensibility Inventory app
    1. Search for the item by name
    2. Select the item to view its details
    3. Click on the Change History Tab
    4. The most entry will show the current collection containing the item
  • The item can be moved to another collection in the Export Software Collections app


Export Software Collections, Extensibility, cannot, can not, add, missing, not found , KBA , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , Problem


SAP S/4HANA Cloud all versions