Symptom
The users see the Reopen button grayed out
You have confirmed that the issue is not due to authorizations
You have confirmed that you have a valid journal reopen rule as per KBA 1975516
The reopen option works in some system
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Environment
SAP Business Planning and Consolidation, version for SAP NetWeaver
Product
SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA ; SAP S/4HANA 1709
Keywords
KBA , bpc journal reopen , disable , gray , journal reopen option , BW-PLA-BPC-JNL , Journals , Problem
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