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SAP Knowledge Base Article - PreviewSymptom
How to change the sequence of the column in the Ticket Routing Rules by Organization or Territory.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket Routing Rules, Move Up, Move Down, Sequence, Column, Adapt, Change , KBA , adapt column , LOD-CRM-BRF , C4C BRF Configuration , LOD-CRM-SRP , Service Request Processing , How To
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