SAP Knowledge Base Article - Public

2903130 - "Labor Resource Does Not Belong to Company" Error in Service Order


When trying to Complete Execution on a Service Order, you see error: Labor resource ABC does not belong to company DEF (Where ABC represents the Labor Resource ID, and DEF represents the Company ID).


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Reproducing the Issue

  1. Go to the Service Orders work center.
  2. Open the Service Order Processing view.
  3. Open Service Order GHI (Where GHI represents a Service Order ID).
  4. Click the View All button.
  5. Click the Submit button and then Complete Execution.

You will see error: Labor resource ABC does not belong to company DEF.


This can happen for two reasons:

  • The Labor Resource really does not belong to the correct Cost Center.
  • The Labor Resource was correctly assigned, but the Validity is now over.


Check the Labor Resource configuration:

  1. Go to the Cost and Revenue work center.
  2. Open the Resources view.
  3. Open Labor Resource ABC.
  4. Navigate to the Valuation tab.
  5. In the All Cost Center Assignments section, check the Validity and Cost Centers assigned.
  • If the Cost Center is assigned incorrectly: 
    • You can edit the current assignment, or click the Add Row button in order to create a new one.
  • If the Validity is expired, you have two options:
    • Change the Requested Date on the Service Order header so that it's within the Validity of the Labor Resource.
    • Change the Validity of the Labor Resource to accomodate for the configured Requested Date in the Service Order header. 

See Also

1692907 - In Your Sales Orders the Error Message : "Labor resource not available for service performer" is Triggered

1473402 - Labor Resource in customer service documents


Labor Resource, Labour, Service Order, Not Belong to Company, Cost Center, Validity , KBA , SRD-CRM-SEO , Service Orders , How To


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