Symptom
When Running an integration center job and getting the following error message:
Failed to retrieve result with given criteria
code: ServerErrorException
Status: Internal Server Error
Status Code: 500
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to integration centre and open up a job
- go to the schedule tab and selects the run multiple Executions per day
- go to the filter tab
- Set the “Modified Since Query Mode” to “Modified or effective date” Filtering by Last run time
You get the error
Failed to retrieve result with given criteria
code: ServerErrorException
Status: Internal Server Error
Status Code: 500
Cause
One of the custom fields being used in the integration has not been made reportable.
Resolution
- All custom fields must be made reportable.
- After making the fields reportable please complete a metadata refresh.
See Also
2081508 - Custom Reportable Recruiting Fields - Recruiting Management
2171588 - OData API Metadata Refresh and Export - SuccessFactors Cloud
Keywords
integration centre , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem
Product
SAP SuccessFactors Recruiting Posting all versions