SAP Knowledge Base Article - Public

2903349 - Job Alerts and Settings not working when accessed through Job Application - Recruiting Management

Symptom

When a candidate access jobs applied through their candidate profile, if the click on Job Alert or Settings from Options menu, nothing happens.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access RMK website
  2. Click on My Profile and Sign In to the account
  3. Click on View Profile
  4. Select Jobs Applied section
  5. Select the desired application
  6. Select Options
  7. Click on Job Alerts or Settings.
  8. You will see that nothing happens when clicking on any of those options

Cause

There was an issue on the code for Job Alerts and Settings links.

Resolution

Engineering team has corrected the code for both Job Alerts and Settings options.

Keywords

job application, job alerts, settings, not working , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors HXM Core 1911