Symptom
You are trying to post an Expense Report XYZ (represents Expense Report ID) from Concur and the system is throwing an Exception.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the General Ledger work center.
- Go to the Concur view.
- Go to the Expense Reports sub view.
- Click on Post for Expense Report XYZ.
The system Dumps.
Cause
The Expense Report is Project based and the Project is closed.
You can check the Prject Name in the JSON under the tag,
"entryOrgUnit3Code":"PRO"
"entryOrgUnit4Code":"DEF" (represents Project ID).
Path to check the Project Status in ByDesign system:
- Go to the Project Management - Projects work center.
- Filter All Projects and search for Project Id DEF.
- Here the status is Closed.
Resolution
You have to give your written approval to mark the Expense Report as Failed from the backend.
Once done, Send Posting confirmation Failed to concur, amend the changes and then submit the Expense Report again.
Keywords
Concur, Internal Server error, Expense Report, Dump, GET_COMPANY_FROM_MPS , KBA , concur , project , internal server error , get_company_from_mps , AP-FMD-EER , Business ByDesign: External Expense Report , How To