SAP Knowledge Base Article - Preview

2903519 - The 'Ovrl Delivery Status' is Completed for a Customer Return Order while the Status of its Adv. Returns Delivery is Open in Fiori App 'Manage Customer Returns' - SAP S/4HANA Cloud Public Edition

Symptom

In Fiori App 'Manage Customer Returns', the field 'Ovrl Delivery Status' is shown as 'Completed'. However, the status of its advanced returns delivery is 'Open' in the process flow of this customer return order.

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Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Ovrl Delivery Status, Customer Return Order, Manage Customer Returns, Adv. Returns Delivery, Process Flow, VBUK-LFSTK, VBAK-LFSTK , KBA , SD-SLS-RE , Returns , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem

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