SAP Knowledge Base Article - Public

2903553 - "The invitation list is processing" is stuck on Send Invites page in SAP Jam


Customer tried to import a csv on the "Send Invite" page on a SAP Jam group but the invitation screen got locked or stuck. It is not possible to cancel or send other invitations.


SAP Jam Collaboration

Reproducing the Issue

  1. Navigate to SAP Jam
  2. Go to a group
  3. Click Invite
  4. Click "+import CSV"
  5. Select the csv file


There is a delayed job to asynchronously add those users to the groups. Since these jobs are stored in queue and executed with their own priorities, there might be some delay on their executions. On when to start the job and how long it will take cannot be foreseen as it depends on all jobs in queue and the data volume in each job.


SAP Jam Engineering team is considering this to be an enhancement by changing the priority or changing the code.


invitation list is processing, group invite, import csv , KBA , LOD-SF-JAM-GRP , Group Issues , Product Enhancement


SAP Jam Collaboration all versions