Symptom
You have created 2 workflow rules in the system:
- First workflow rule to create an Activity
- Second workflow rule to send an e-mail once the Activity is created
But the second workflow rule does not send the e-mail once the activity is created via first workflow rule.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
KBA , activities , e-mail , task , workflow , LOD-CRM-WKF , Workflow , LOD-CRM-ACT , Activities , Problem
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