SAP Knowledge Base Article - Preview

2903937 - Simplified, product based case categorization using Product Functions on SAP for Me

Symptom

  • You want to know which fields you need to first fill in to use the new Product Function structure and its dependencies
  • You want to know if you still can directly enter a Component
  • You want to better understand the current limitations of the new Product Function structure
  • You want to know for which products you can use the new Product Function structucture


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Environment

  • SAP for Me - Case Form
  • Release Date: August, 22nd 2020 
  • Upload of additional products:
    • August, 22nd 2020  
    • November, 23rd 2020
    • January, 20th 2021
    • March, 29th 2021

Keywords

support assistant, guided customer help, tree, case wizard, form, create case , KBA , XX-SER-FORME , SAP for Me , How To

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