SAP Knowledge Base Article - Preview

2903937 - Simplified, product based incident categorization using Product Functions on SAP ONE Support Launchpad


  1. You want to know which fields you need to first fill in to use the new Product Function structure and its dependencies
  2. You want to know if you still can directly enter a Component
  3. You want to better understand the current limitations of the new Product Function structure
  4. You want to know for which products you can use the new Product Function structucture



  • SAP ONE Support Launchpad - Incident Form
  • Release Date: August, 22nd 2020 
  • Upload of additional products:
    • August, 22nd 2020  
    • November, 23rd 2020
    • January, 20th 2021
    • March, 29th 2021


support assistant, guided customer help, tree, incident wizard, form, create incident , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , Support Applications , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.