SAP Knowledge Base Article - Public

2904013 - Error message "Parent resource {0} doesn't exist" while importing files into SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

While exporting an application with folders and models from one  SAP Analytics Cloud tenant to the othern Export goes successfully,  however when importing to other tenants he following occurs in SAP Analytics Cloud (SAC):

  • "Parent resource {0} doesn't  exist".

Environment

  • SAP Analytics Cloud (Enterprise) 2020.2.6

Reproducing the Issue

  1. Depoloyment -> Export-> New 
  2. Select models and files
  3. Name the exported file 
  4. Export successful
  5. In another tenant  Depoloyment -> Imort-> Seelect Source File ->Upload
  6. Select all or one of options  Update existing model / Import data only / Drop objects 
  7. Ok
  8. Observe error message.

Cause

Different ID of application in both tenants.

Resolution

Solution 1: Maintain the same application ID in both tenants for export and import.

Solution 2: Check if a folder with the same name as the one you are trying to import exists on the tenant. If yes, rename or delete the folder before importing.

See Also

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Keywords

Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error,,System,Unable export, Connection, Sac, Story, Tenant, Import, Failed,, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, Parent resource {0} doesn't  exist,  Update existing model, Import data only,  Drop objects , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA , SAP Analytics Cloud (SAC) , Problem

Product

SAP Analytics Cloud 1.0