2904153 - Action results get grayed out and not clickable in Action Search

When clicking on a result in Action Search, the action name gets disabled/grayed out/not clickable.

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SAP SuccessFactors HCM

1. In Action Search, search for an action such as "Update personal information" or "Go to Personal Information", for example:
   
2. When results are displayed, click in the desired action (for example, "Update personal information" or "Go to Personal Information")
3. Instead of redirecting to a different page, the action name gets grayed out:
   

Certain types of actions require users to be selected along with before actually redirecting to the target page. Those are target-based actions.

Please provide the username of your target user for the respective action. You will then be redirected to the expected page.

For example, if you click on "Go to Personal Information of..." in Action Search, this label will get grayed out and then you will have to type in the name / username of the user for which you want to go to personal information for. When you select the user, you are finally redirected to his/her personal information: 

Target-based navigation, Target-based, Action search, Clickable, Grayed out, Greyed out, Update personal information for, View personal information for , KBA , LOD-SF-PLT-SRH , Search , How To