SAP Knowledge Base Article - Preview

2904169 - On Account Payment Cannot be Allocated Automatically When Creating New Incoming Checks from Microsoft Excel

Symptom

  • There is only one open credit memo in Customer Account Monitor. You create new incoming check(s) from Microsoft Excel.
  • The Warning message 'Payment could not be allocated automatically; task is created' occurs when saving.
  • A manual payment allocation attempting to clear the open credit memo is generated in the system. However, you want the system to generate on account payment directly.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Credit Memo, Incoming Check, On Account Payment, New Incoming Checks from Microsoft Excel, Payment Allocation , KBA , SRD-FIN-MOP , Payment Management , Problem

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