SAP Knowledge Base Article - Public

2904588 - Who has access to the email address system@successfactors.eu?

Symptom

  • Who has access to the email address system@successfactors.eu?
  • What happen when a user send a message sent system@successfactors.eu?
  • Is there a way that I could change this email address?

Environment

SAP SuccessFactors HXM Suite

Resolution

  • Who has access to the email address system@successfactors.eu?

No one has access to this account because it's not a normal mailbox, its only a mail domain used to identify that the messages are coming from SuccessFactors.

  • What happen when a user send a message to system@successfactors.eu?

The messages will be not delivered to anyone, because this mailbox does not exist.

  • Is there a way that I could change this email address?

Yes, you can change the Single Sender following the KBA 2087739 - Setting a Single Sender and Single Recipient for Email Notifications.

Keywords

 system@successfactors.com, how to access, how to delete message , KBA , LOD-SF-PLT-NOT , Email Notifications , Problem

Product

SAP SuccessFactors HXM Suite 1911