Symptom
- Who has access to the email address system@successfactors.eu?
- What happens when a user sends a message to system@successfactors.eu?
- Is there a way that I could change this email address?
Environment
SAP SuccessFactors HCM Suite
Resolution
- Who has access to the email address system@successfactors.eu?
No one has access to this account because it's not a normal mailbox. It's only a mail domain used to identify that the messages are coming from SuccessFactors.
- What happens when a user sends a message to system@successfactors.eu?
The messages will be not delivered to anyone, because this mailbox does not exist.
- Is there a way that I could change this email address?
Yes, you can change the Single Sender following the KBA 2087739 - Setting a Single Sender and Single Recipient for Email Notifications.
Keywords
system@successfactors.com, how to access, how to delete message, system emails, single sender, mailbox , KBA , LOD-SF-PLT-NOT , Email Notifications , Problem
Product
SAP SuccessFactors HXM Suite 1911