SAP Knowledge Base Article - Preview

2904849 - Ticket Interaction Attachment Changing File Extension when Downloaded in SAP Cloud for Customer


You notice that when downloading a ticket attachment file, the file extension changes.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Attachment, Ticket, Interaction Attachments,  JPEG, PJPEG, Service, C4C, MIME, Mime Type, Service Request, Convert, Download, Interactions, File Extension, Extension, E-mail, Email, Ticket Interactions, , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To

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