When creating a new manual invoice request, External Reference field in General section is not editable.
SAP Business ByDesign
Reproducing the Issue
- Go to Customer Invoicing work center.
- Under Common Tasks select New Manual Invoice.
- External Reference in General section is not editable.
- Click Adapt and Enter adaption mode.
- Edit Screen.
- Select General section.
- External Reference field is marked as Visible.
The External Reference field functionality is determined as per the External Reference Number Determination for Customer Invoice activity.
- Go to Business Configuration work center.
- Go to Implementation Projects view.
- Select the project and click on Open Activity List button.
- Select and Open the activity External Reference Number Determination for Customer Invoice.
- For Customer Invoice Processing - Manual Invoicing with Invoice type as Invoice and without Predecessor Customer Invoice checkbox.
- Change the Determination Method from Copied from Own ID to Copied from Predecessor Reference ID.
- Click on Save and Close.
Greyed out; Geryout; Gery out; , KBA , SRD-CRM-INV , Customer Invoicing , Problem