SAP Knowledge Base Article - Public

2905003 - You get "Possible Duplicate" error when you create a New Invoice with the Same Data from an Old Supplier Invoice

Symptom

You have created a supplier invoice by copying or manually entering same data from a previous invoice and get the error: "Invoice may be a possible duplicate".

You have also set the field (External Document ID - Similarity(%)) to zero in the fine-tuning activity:Supplier Invoice Exceptions, to avoid the system from checking duplicate for external document id.(also all other options also has no value maintained)

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Select Invoices and Credit Memos view
  3. Select the respective invoice and copy
  4. A new invoice is created 
  5. Error: Invoice may be a possible duplicate

Cause

Default criteria : Same Supplier, External ID  matched 80% or above and Invoice date + or - 7 days.

Additional criteria :what you set in BC activity "Supplier invoice exception "

Firstly system will check and need all Default criteria to match between both invoices to raise exception.

When all or one of the elements in default criteria does not match then only system will check for additional criteria other wise it will not check for them.

System will check and need all additional criteria to match between both invoices to raise exception

and also system will check for one more criteria that is PO reference matched or not  only when additional criteria is used by system.

Resolution

System will always check for default criteria first and if all matches then exception is raised accordingly.

if not it will check for additional criteria and if all matches then exception is raised accordingly.

Note:

System will throw duplicate "warning" if the previous invoice is not posted/paid invoice cause you can void the previous invoice.

System will throw duplicate "error" if the previous invoice is posted/paid invoice.

See Also

Refer help document for more details: "Configuration: Supplier Invoice Exceptions".

KBA 3017709 - Possible Duplicate exception is not appearing in an invoice

Keywords

Possible Duplicate error in supplier invoice, supplier invoice, supplier invoice exceptions, external document id , KBA , possible duplicate error in invoice , supplier invoice , duplicate exception , external document id , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions