Symptom
- Google Chrome 75. This version ended support for CRX2 formatted extensions, which has been the format of our Knoa Chrome Extension (with the latest released version being 2.10).
- The initial installation of the Knoa Chrome Extension will no longer work in Chrome 75 (or higher).
- This issue impacts all customers that:
- Are using the Knoa Chrome Extension
- Add users that have not installed the Knoa Chrome Extension previously and
- Have upgraded their Chrome browser to version 75 (or higher).
- Users that already have the Knoa Chrome Extension installed will continue to get monitored and are not impacted by this issue.
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Environment
- SAP User Experience Managment by Knoa
- SAP User Experience Managment by Knoa, Enterprise Edition
- This issue impacts all Knoa versions that use the Knoa Chrome Extension.
- Google Chrome 75
Product
SAP User Experience Management by Knoa all versions
Keywords
KBA , XX-PART-KNO , Knoa Experience and Performance Manager , Problem
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