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SAP Knowledge Base Article - PreviewSymptom
When updating ticket with data from FSM system, the Item Planned Quantity unit get's converted.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
C4C; Item; Planned Quantity; Unit of Measure; Unit; FSM; Ticket; Service; Hours; Minutes; Days; Weeks; Conversion; Service Request; , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To
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