SAP Knowledge Base Article - Public

2905899 - Extension Field does Not Work on Basic Search


You have created an Extension Field and added it to the Account screen, but it does not work on the Basic Search.


SAP Cloud for Customer

Reproducing the Issue

  • For this article purpose, let's use as example a field "ZLast Contacted" (ZLast Contacted represents the Extension Field name).
  1. Go to the Customers work center.
  2. Select the Accounts view.
  3. On the Account list, see that the field ZLast Contacted is populated for Account ID XYZ (XYZ represents the Account ID). It shows date DD.MM.YY (this represents a Data).
  4. On the Basic Search, type in DD.MM.YY.
  5. No records found.


Extension Fields of datatype = 'Time', 'Date', or 'DateTime' are not enabled for Basic Search.


This feature is not supported in the current release of SAP Cloud for Customer.

An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea: SAP Cloud For Customer Influence


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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions