SAP Knowledge Base Article - Public

2905979 - Time Zone In C4C UI vs Cloud Application Studio

Symptom

The Time-Zone settings for your business user are not reflected in the SAP Cloud Application Studio, UI Designer or system backend.

Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign
  • SAP Cloud Application Studio

Cause

You can regulate the UI time-zone via business user settings, or 'My Settings'. You have to log off and back on to the system for changes you make to be reflected.

The Cloud Application Studio, however, pulls the time-zone from the backend which is maintained in UTC (+0). The time-zone for the backend and therefore the studio cannot be changed and are not reflected from business user settings.

Resolution

This is expected system behaviour. The backend needs to have a unified time-zone to keep the system stable.

See Also

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Keywords

KBA , LOD-CRM-OPP , Opportunity Management , AP-RC-BDS-LM , ByDesign Studio Lifecycle Management , How To

Product

SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer core applications all versions