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2906143 - IPS job fails with error: HTTP operation failed invoking <url> with statusCode: 401

Symptom

In the Identity Provisioning job log, the following error message is displayed, which can be slightly different depending on the system:

  • HTTP operation failed invoking <url>  with statusCode: 401, Response: [LGN0021] Authentication failed.
  • HTTP operation failed invoking <url> with statusCode: 401, Response: [LGN0015]Authentication failed. You have entered an incorrect username or password (status code = 4).
  • ProvisioningRuntimeException: Access token request failed with status: 401 and body: Unauthorized.
  • HTTP response '401: Unauthorized' when communicating with
  • HTTP operation failed invoking <url>  with statusCode: 401, Response: {"status":"401","schemas":["urn:ietf:params:scim:api:messages:2.0:Error"],"detail":"Authorization failure. The authorization header is invalid or missing."},

  • HTTP operation failed invoking URL with statusCode: 401, Response: ,

Sometimes, in the job logs for a failed entity, the following error is displayed:

"OAuth request failed with status: 401 and body: {"error":"unauthorized","error":"description":"Bad credentials"}"


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Environment

Identity Provisioning.

Product

Identity Provisioning 1.0

Keywords

HttpOperationFailedException, IPS, Identity Provisioning Service, 401, admin, ids, sfsf, credentials, administrator access, IAS,The authorization header is invalid or missing, Unauthorized , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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