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2906590 - BIP Connection Status is always 2 (Failure)

Symptom

  •  BIP Connection Status metric is always showing 2 (failure) while the server is online and connection is working:

BIP Connection Status.png
* In SAP Focused Run the metric is BIP CMS Script Connection Status, VALUE:2.000

  • When you run the DumpKPIs script on OS Command Console it fails with the following error:
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<KPI>
<Error>The %BOE_AUTH_TYPE% plug-in does not exist in the CMS (FWM 02017)</Error>
</KPI>

  • To run DumpKPI Script follow steps from KBA 3028693 - How to check SolMan/FRun System Monitoring and EWA metrics based on KPIScript and dumpAllXML at OS level

    Expect KPIScript output like:

    <SID>.dump_kpis-----------------
    <metric type="StringEvent" name="BOE_Availability|LastUpdate:Current Value" value="<date>"/>
    <metric type="IntCounterNone" name="BOE_Availability|LogonStatus:Current Value" value="2" count="1"/>
    <metric type="StringEvent" name="BOE_Availability|LogonMessage:Current Value" value="Could not reach CMS 'mfaboqa:6400'. Specify the correct host and port and check for network issues, please refer to SAP Knowledge Base Article 2151044 on the SAP Support Portal. (FWM 20030)"/>
    <metric type="IntCounterNone" name="BOE_Availability|LogonTime:Current Value" value="0"/>

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-WLY , Solution Manager / Introscope Integration , SV-FRN-INF-MAI , FRUN: Monitoring and Application Infrastructure (MAI) , Problem

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