SAP Knowledge Base Article - Public

2906636 - Update Open Content Network (OCN) vendor certificate


An Open Content Network (OCN) vendor is updating their certificate and has requested that the certificate be updated in all possible servers that might be impacted including SAP SuccessFactors Learning. How can this be achieved?


  • SAP SuccessFactors Learning
  • SAP SuccessFactors HXM Suite


SAP SuccessFactors does not import Open Content Network vendor certificates thus there is no need to update the certificate. Only if the certificate has ever been imported into SAP's servers would the certificate need to be renewed. As SAP SuccessFactors is a cloud based product, we generally are open to outside communication coming from trusted sites. In case a web server violates SAP web security, would there be a block in communication.

In case if your SAML ACS URL does change from your initial implementation due to a certificate change, please contact SAP Support so we can update Provisioning with the new URL.


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SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Learning all versions