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SAP Knowledge Base Article - PublicSymptom
How to follow up the Preventive Measure sent about a service disruption in SuccessFactors?
Environment
SAP SuccessFactors HXM Suite
Resolution
You have received from Cloud Availability Center notifications about some service disruption and you would like to know how Preventive Measures placed in that notificatil will be done.
Please, follow up those points with your CSM or CEE.
If you don't have a CSM or CEE, please, open an case under LOD-SF-PLT-NOT and attach the notification you received.
Keywords
system down, messages, CAC, SF , KBA , LOD-SF-SER-SYS , System Updates and Backup requests , Problem
Product
SAP SuccessFactors HXM Suite 1911
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