SAP Knowledge Base Article - Public

2907125 - Unable to configure Send Parameters for Action Send Email

Symptom

Unable to configure 'Send Parameters' for Action 'Send Email'.

Environment

  • SAP Marketing Cloud Edition

Reproducing the Issue

  1. Create a Campaign.
  2. Add action Send Email as a follow-up action.
  3. Try adding 'Send Parameters'.
  4. Send Parameters is un-editable.

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Cause

Chrome Ad Block is on.

Resolution

  1. Turn off Ad Block.
  2. Refresh the page.
  3. Send Parameters is configurable.

Keywords

Send Parameters, Chrome, Send Email, Ad Block , KBA , CEC-MKT-CPG-UI , Campaign UI , Problem

Product

SAP S/4HANA Cloud 2002