Symptom
You find that users can logon to crm backend gui, but they cannot logon to CRM WebUI. In t-code:sm66 and st01 performance trace, you can see hanging entries sequentially reading on table HRP1001 with report SAPLRH. You may see 500 internal error on webui after a while and in httpwatch trace.
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
Keywords
logon webui, system hanging, freezing, not able to log in, CL_CRM_UI_PROFILE_DETERM METHOD LOAD_PROFILES, CL_CRM_UI_PROFILE_DETERM METHOD DETERMINE_PROFILE_VIA_ORG_MGMT. , KBA , CA-WUI , WebClient User Interface , BC-BMT-OM , Organizational Management , CRM-MD-ORG , Organizational Management , Problem
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