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SAP Knowledge Base Article - PreviewSymptom
The relevant documents for a service order were canceled, but the service order document is still with status Completed instead of In Process.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
reopen, service order, item, canceled, service confirmation , KBA , SRD-CRM-ORD , Orders & Contracts , How To
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