SAP Knowledge Base Article - Public

2907616 - Employee Export showing Null value in second header line


User performs an Employee Export but the second header line shows "null" instead of values or labels

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SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. User go to "Employee Export"
  2. User click on Export template or Export User File
  3. User opens the file and see that 2nd header line shows "null" value


On employee export page, users have the option for export in different locale. By default its set as "English US". If you do not have the language "English US" enabled, it will generate this file with "null" values.
If you change the locale to a language that you have enabled, then this issue will not happen.
The option comes with header "Specify Character Encodings, Locale, Date Format, and Batch Process Option" . Please click on that and change "Supported Locale" to a language that is enabled:


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SAP SuccessFactors HCM suite all versions